Patient Portal

24/7 Self-Service for Your Patients

Give your patients the modern booking experience they expect. Online scheduling, secure messaging, and prescription management—all in one beautiful portal.

40%
Reduction in no-shows
70%
Fewer phone calls
24/7
Patient access
2 min
Average booking time

Everything Your Patients Need

A complete self-service experience that reduces administrative burden and improves patient satisfaction

Online Appointment Booking

Patients can browse available time slots and book appointments 24/7 without calling your pharmacy. Real-time availability ensures no double-bookings.

24/7 self-service booking
Real-time availability
Multiple appointment types

Easy Cancellation & Rescheduling

One-click cancellation and rescheduling with automatic notifications to your staff. Freed slots are immediately available for other patients.

One-click cancel/reschedule
Automatic staff alerts
Instant slot availability

Secure In-App Messaging

PIPEDA-compliant messaging system allows patients to communicate directly with your care team. All messages are encrypted and stored securely.

End-to-end encryption
Message history
File attachments

Medical Records Access

Patients can securely access their appointment history, prescriptions, and medical documents. Reduces calls to your pharmacy for record requests.

Appointment history
Prescription records
Document downloads

Smart Reminders

Automated SMS, email, and push notifications reduce no-shows by up to 40%. Customizable reminder timing for different appointment types.

SMS & email reminders
40% fewer no-shows
Custom timing

Prescription Management

View active prescriptions, request refills, and track medication adherence. Integration with pharmacy systems ensures accurate information.

View prescriptions
Request refills
Adherence tracking

How Patients Use the Portal

A seamless booking experience in three simple steps

1

Sign In

Patients create an account or sign in with their email. Secure authentication protects their health information.

2

Choose Appointment

Browse available appointment types and select a convenient time slot. Filter by location, nurse, or service.

3

Confirm & Receive Reminder

Confirmation email sent instantly. Automated reminders ensure patients never miss an appointment.

Mobile-First Design

The patient portal works beautifully on any device. Whether your patients are on their phone, tablet, or computer, they'll have a seamless experience booking appointments and managing their care.

Responsive design works on all devices
Native iOS and Android apps available
Push notifications for reminders
Offline access to appointment details
Touch-friendly interface
Fast Loading
Secure Access
Push Alerts
4.9★ Rating

What Pharmacies Say

Hear from specialty pharmacies using the Patient Portal

"Our patients love being able to book appointments at midnight if they want. The portal has reduced our receptionist workload by half."

Sarah M.
Pharmacy Manager, Toronto

"The secure messaging feature has transformed how we communicate with patients about their specialty medications."

Dr. James L.
Clinical Pharmacist, Vancouver

Ready to Launch Your Patient Portal?

Join 500+ specialty pharmacies already using SPRx to provide modern patient self-service